FAQ (Frequently Asked Questions)

. What is Petgrove?
Petgrove is a cozy online shop dedicated to pet comfort. We offer carefully selected products that keep your furry companions relaxed, happy, and safe.

2. How long does shipping take?
Our estimated delivery time is 6–10 business days. You’ll receive a tracking number as soon as your order is dispatched.

3. How can I track my order?
You can track your order using the "Track Your Order" link in the footer of our website or via the tracking link in your confirmation email.

4. What if I receive a damaged item?
We’re here to help! Please email us with a photo of the damaged product within 48 hours of receiving it.

5. Can I cancel or modify my order?
We process orders quickly, but if you reach out within 2 hours of purchase, we’ll do our best to help.

Still have questions?
Feel free to contact us via our [Contact page].